Privacy Policy

We may collect the following types of information:

Personal information

When you create an account, contact us, or use TalentSmart, we may collect personal information such as:

• name;
• email address;
• phone number;
• location;
• professional title;
• work experience;
• skills;
• education;
• CV or resume;
• profile photo;
• portfolio links;
• salary or rate expectations;
• availability;
• communication preferences.

Talent, Partner, Recruiter, and Client information

Depending on your role on the platform, we may collect information related to:

• Talent profiles;
• job or project preferences;
• applications;
• invitations;
• opportunities;
• company or client details;
• recruiter or partner activity;
• messages and communication through the platform;
• documents or files you choose to upload.

Usage information

We may collect non-personal or technical information about how you use TalentSmart, such as:

• IP address;
• browser type;
• device information;
• pages visited;
• actions taken on the platform;
• date and time of use;
• cookies and similar technologies.

AI-generated and platform-generated information

TalentSmart may use AI-assisted tools to help create, parse, match, recommend, or analyse profiles and opportunities. This may generate additional information such as:

• profile suggestions;
• opportunity suggestions;
• matching results;
• recommendations;
• summaries;
• detected profile or opportunity mismatches.

AI-generated information is used as support only and should not be treated as a final decision.

We may use your information to:

• provide and improve the TalentSmart platform;
• create and manage user accounts;
• display Talent profiles and Opportunities;
• help Talent find relevant Opportunities;
• help Clients, Recruiters, and Partners find relevant Talent;
• support applications, invitations, and communication;
• personalise your platform experience;
• provide AI-assisted matching, recommendations, and summaries;
• improve our product during beta testing;
• communicate with you about updates, feedback, support, and platform activity;
• analyse platform usage and improve user experience;
• protect the platform from fraud, misuse, and security risks;
• comply with legal obligations.

Where required by applicable privacy laws, we process personal information based on one or more of the following legal grounds:

• your consent;
• the need to provide the platform or services you requested;
• our legitimate interest in operating and improving TalentSmart;
• compliance with legal obligations;
• protection against fraud, misuse, or security threats.

We do not sell your personal information.

We may share your information only where necessary, such as with:

• other users, when needed for platform functionality, for example when a Talent applies for an Opportunity or when a Client views a Talent profile;
• service providers who help us operate the platform, such as hosting, analytics, email, AI, security, or technical infrastructure providers;
• legal or regulatory authorities, where required by law;
• professional advisors, where necessary for legal, accounting, security, or business purposes.

We aim to share only the information necessary for the relevant purpose.

If a Client, Recruiter, or Partner submits information about a Talent or candidate, they are responsible for ensuring that they have the right to provide that information to TalentSmart.

Talent and candidate data should only be submitted where the person has been properly informed and, where required, has given permission.

TalentSmart may use AI tools to support profile creation, opportunity parsing, matching, recommendations, and summaries.

AI tools may process information you provide to the platform. We use these tools to improve the user experience and make the platform more useful.

AI-generated outputs may be inaccurate or incomplete and should always be reviewed by a human before important decisions are made.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no digital platform can guarantee complete security. You are responsible for keeping your account login details safe.

If you believe your account or personal data has been compromised, please contact us at [email protected].

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

You may ask us to delete your personal information, unless we need to keep it for legal, security, dispute-resolution, or legitimate business reasons.

Depending on applicable law, you may have the right to:

• access your personal information;
• correct inaccurate information;
• request deletion of your information;
• restrict or object to certain processing;
• withdraw consent where processing is based on consent;
• request a copy of your data;
• ask questions or raise concerns about how your data is used.

To exercise your rights, contact us at:

[email protected]

TalentSmart may use cookies or similar technologies to improve the website, understand usage, remember preferences, and analyse performance.

More information may be provided in a separate Cookies Policy.

TalentSmart may use third-party tools and services to operate the platform, including hosting, analytics, email, AI, security, payment, or communication tools.

These third-party services may process limited personal information on our behalf, only where necessary to provide the platform.

Because TalentSmart may use online tools and service providers, your information may be processed in countries other than your country of residence.

Where required, we aim to use appropriate safeguards to protect personal information when it is transferred internationally.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

By continuing to use TalentSmart after changes are published, you acknowledge the updated Privacy Policy.

For any questions about this Privacy Policy or your personal data, please contact:

TalentSmart

Email: [email protected]